Anti-blue Square Optical Frames Women Men Eyeglasses Myopia Glasses Frames TR90 Retro Clear Prescription Frame Lady 1 / United States
Customer Reviews
I’ve been staring at screens for what feels like an eternity lately. 👀💻⏳
I’ve been staring at screens for what feels like an eternity lately, and my old glasses were definitely not helping. They were scratched, outdated, and offered zero protection against the incessant blue light radiating from my laptop, phone, and TV. My eyes felt perpetually tired, and by the end of the day, I’d often have a dull ache behind them. I knew it was time for an upgrade, specifically something with effective anti-blue light properties that also looked good. I was tired of feeling like my eyes were constantly under siege, and the thought of finding a stylish yet functional pair that wouldn’t break the bank was incredibly appealing. I’d seen a few online ads for affordable eyewear, and the convenience of ordering from home really resonated with me. I was hopeful I could find a solution that eased my daily digital strain, giving my eyes the much-needed relief they deserved without compromising on style.
My search for the perfect pair led me to Cinily Eyewear. Their website looked promising, offering a wide range of styles at competitive prices. After browsing for a while, I settled on their Anti-blue Square Optical Frames, which had the aesthetic I was going for. What truly caught my attention, though, was the option for "next day delivery" for an additional $19.95. As someone eager to alleviate their eye strain, I thought, "Great, I'll pay a bit extra to get them quickly!" So, on February 18, 2025, I placed my order, happily shelling out for the expedited shipping. However, my excitement quickly turned to confusion and then frustration when, just hours later, I received an email stating my order would take "3 business days" to process. This immediately brought to mind another customer's experience, Michael Oakes, who shared a similar ordeal: "This place is nothing more than an automated business that cares nothing about its customers. They are a fraud, ripping customers off for services that they charge for and do NOT provide. I ordered twice from them before, without any need to return or exchange, so I never understood the negative reviews. The third time I ordered, their site said “eligible for next day delivery”. That would typically mean “next day”, right? So, I pay for the $19.95 next day delivery fee, pay for my glasses and hours later receive an email stating that “my order is in process and will take 3 business days”. Where is next day? Wait…it doesn’t stop there. I call their toll free line…automated…no human intervention. I try their “live chat”…automated bot. I email both their customer service and returns department asking for a refund of my $19.95 next day delivery fee since it’s clearly not meeting the requirements…crickets." My own experience of trying to contact them about the conflicting delivery promise mirrored his exactly – automated phone systems, unhelpful chatbots, and emails that disappeared into the void. It felt like a deliberate strategy to make you give up.
The waiting game began, and my initial enthusiasm was quickly replaced by a sense of unease. My order was placed on February 18, 2025, but according to the UPS tracking, a shipping label wasn't even created until February 20, 2025. The package finally entered UPS's possession on February 21, 2025, and wasn't delivered until February 24, 2025. This timeline undeniably fell far short of "next day delivery." Michael Oakes’ update perfectly encapsulates my experience: "Update 02-24-2025: Order placed 02-18 Label created 02-20 (not shipped as they stated) UPS in possession of package 02-21 Item in transit 02-22 Item delivered 02-24 Not “next day delivery” as their site clearly stated." When the package finally arrived, the packaging itself was fairly standard – a simple case and a cleaning cloth, nothing particularly luxurious or disappointing. The Anti-blue Square Optical Frames themselves, however, looked exactly as they did on the website. The TR90 material felt impressively lightweight and quite comfortable to wear right out of the box, which was a pleasant surprise after the delivery ordeal.
Once I finally had the Anti-blue Square Optical Frames on, I could immediately appreciate their intended purpose. The anti-blue light coating genuinely seemed to make a difference; after just a few hours of work, my eyes felt noticeably less strained and fatigued. The frames themselves were comfortable, lightweight, and didn’t slip down my nose, which is a common annoyance for me. They also looked quite stylish, fitting well with my daily wear. However, the ghost of the difficult customer service experience continued to haunt me. My attempts to resolve the "next day delivery" refund issue mirrored Michael Oakes' frustrating account: "I call their toll free number back and keep going through the menu and trying different options. I try the one that asks if I want to place an order…bingo, I get a human. So I propose my issue to that person and after several moments on hold I get told “I will submit your request to the billing department and it will be up to them”. Ummm, nope…you’re not providing a service that I paid for…refund my money. Agent wasn’t hearing that and ended the call. Horrible business. Horrible customer service. Everything is automated and forces you to interact with a live chat bot or an endless phone system that they hope you’ll just give up on from pure frustration." I, too, felt like I was battling against an automated fortress. While my frames required a prescription, Michael Oakes' observation about his "Plano lenses" and still encountering delays resonated deeply: "Nothing to “produce” as the glasses had “Plano lenses” with no prescription so still not sure of the delay in “production”." It highlighted a pattern of unreliability in their shipping promises, regardless of the complexity of the order.
In summary, Cinily Eyewear's Anti-blue Square Optical Frames are a solid choice in terms of product quality and effectiveness for blue light protection, especially considering the price point. If your priority is finding an affordable, stylish, and functional pair of glasses, and you're prepared for potential delays and a challenging customer service experience, then these might work for you. However, I must issue a strong warning regarding any promises of expedited shipping, and be aware that their customer service is indeed a labyrinth of automation. As Michael Oakes so aptly put it, "Their sugar coated response is lack luster and a poor attempt to cover up their extremely lacking customer service. Purchase elsewhere and avoid the issues that so many are having with this company." While Cinily Eyewear did eventually refund my shipping fee, it was only after persistent effort and numerous frustrating attempts to cut through the automated barriers. This company is best suited for those who prioritize budget over a smooth, reassuring customer journey, or who are confident they won't require any post-purchase assistance. If reliable service and straightforward communication are important to you, I would advise exploring other options.
Comments
Post a Comment